Orlando's Wines & Spirits
Delivery & Shipping

Getting wine to your door

Plymouth, Totnes & beyond

Local hand delivery or overnight courier.
Just let us know what works.

Delivery

Costs & times

Zone 1

Plymouth, Ivybridge & Totnes

Free delivery from£50
Under £50
Delivery in centres£2.50Surrounding areas£5

Hand delivery or local courier

Zone 2

Torquay Areas & South Hams

Free delivery from£100
Under £100
Delivery in centres£5Surrounding areas£7

Hand delivery or local courier

Zone 3

Exeter & Topsham

Free delivery from£100
Under £100
Delivery in centres£10Surrounding areas£12.50

Hand delivery or local courier

Local delivery — Zones 1–3

Wed to Sat

Order by 3pm for next-day or scheduled delivery. Contact us after ordering to arrange an exact time.

Delivery in centres — see zone pricing above

Surrounding areas — see zone pricing above

Courier — UK Nationwide

3–4 days

Delivered between 8am and 6pm. Tracking reference emailed after dispatch. If unavailable, please leave delivery instructions at checkout.

Free from£200Under that£8.50
Area Coverage

Orlando's Wines & Spirits

This is where Alan travels to hand deliver and host pop-up events, both private and public.

Services & Events
Orlando's delivery areas map

Please ensure someone is available to receive your order. If no one is at home, your order will be left in a suitable place. We are unable to accept responsibility for lost or stolen orders once delivery has been completed.

Returns

Refund policy

No refunds or exchanges

Generally, we do not offer refunds or exchanges on purchases once they have been completed. All sales are considered final. For approved faulty wine refunds, your refund will be processed automatically to your original payment method. Processing time can vary depending on your bank or credit card company.

Faulty wine or damaged delivery

If you receive a bottle that is corked, oxidised, or otherwise off in condition, we will provide a full refund for that specific bottle. If your delivery arrives damaged, we will replace the items. Please contact us immediately if you suspect a wine is faulty or anything arrives broken.

Questions about your order?

Contact Alan